The role will be based in Cammeray, Sydney, with responsibility across the New South Wales and ACT territory.

Are we the right fit for you?

This role isn’t for everyone and that’s intentional.

If you’re looking for a highly structured environment where everything is already defined, this likely isn’t the right fit.

But if you thrive in growth, bring clarity to complexity, and enjoy shaping how a project portfolio operates as it evolves this could be exactly what you’re looking for.

We’re seeking a Projects Operations Manager to help shape the next phase of our project delivery capability building on strong foundations and momentum already within the team.

You’ll step into a project portfolio with sustained demand, supported by a committed, high-performing team.

The focus now is to bring the rhythm, visibility and consistency that allows delivery to scale making it more predictable, efficient and repeatable.

About Rauland

Rauland Australia and New Zealand is a trusted, Australian-owned leader in healthcare technology, supporting over 400 acute, aged care and mental health providers.

Our Concentric Care platform connects communication, workflows and data to enable safer, more coordinated care and faster clinical response.

Together, we’re shaping the future of care, connecting people, technology and compassion to deliver meaningful impact.

About the Role & Opportunity

As Projects Operations Manager, you are accountable for the performance, commercial integrity and governance of a healthcare technology project portfolio across NSW and ACT, delivering outcomes through a multi-layered team of approximately 7 direct and 7 indirect reports.

You are responsible for:

• Project Portfolio Delivery & Commercial Performance delivering to scope, schedule and budget while protecting margin and strengthening forecasting

• Governance & Risk Discipline ensuring structured delivery, accurate reporting and proactive risk management

• Capability & Resource Leadership building team capability, strengthening resource planning and enabling scalable delivery

Operating in a growing and evolving environment, you will bring structure, alignment and rhythm to how delivery is planned and executed.

What you’ll be responsible for

• Owning project portfolio performance delivery, financial outcomes and client satisfaction

• Driving visibility and predictability across planning, forecasting and reporting

• Strengthening governance, risk management and delivery consistency

• Leading, developing and growing a high-performing team

• Building scalable approaches to resource planning and utilisation

• Partnering with Sales and Commercial teams to ensure delivery alignment

• Driving continuous improvement across systems and ways of working

What success looks like

• Delivery that is consistent, predictable and scalable

• Strong commercial outcomes supported by clear forecasting and control

• A team operating with clarity, efficiency and accountability

• Reduced reliance on reactive delivery through improved planning

• Increased capacity through smarter ways of working

• A function positioned to confidently support continued growth

What we’re looking for

You’re a leader who can see the system, shape it, and evolve it while it’s running.

You bring:

• Experience leading complex project portfolios in dynamic environments

• Strong commercial acumen and financial discipline

• The ability to introduce structure without slowing momentum

• Confidence working in environments where not everything is fully defined

• A leadership style that builds on what’s working while enabling what’s next

What you can expect

• A role with genuine scope to shape how delivery operates

• The opportunity to build capability and scale ways of working

• A business that values ownership, initiative and continuous improvement

• The chance to contribute to meaningful outcomes in healthcare

Interested?

This isn’t a role for someone stepping into a fully formed environment.

But if you’re motivated by bringing clarity to growth, enabling performance and scaling a project portfolio, this could be the role that defines your next chapter.

Inclusion and diversity at Rauland

We’re committed to building an inclusive workforce. If you require adjustments to support your application, we encourage you to reach out.